Terms & Conditions

Last Updated: January 20, 2025

Welcome to Keto Smoke Seasoning! These Terms & Conditions (“Agreement”) constitute a legal agreement between you and Keto Smoke Seasoning, LLC (“Company,” “we,” “our,” or “us”) regarding your access and use of www.ketosmokeseasoning.com and any other digital properties where this Agreement is posted (“Services”).

By accessing our Services, purchasing from our website, or interacting with us, you agree to these Terms.

Important Notice IMPORTANT NOTICE
  • ✅ ALL PURCHASES ARE FINAL – No returns are accepted.
  • ✅ DISPUTES MUST BE RESOLVED THROUGH BINDING ARBITRATION – You waive your right to participate in a class action lawsuit (See Section 10).
  • ✅ Keto Smoke Seasoning is NOT liable for indirect, incidental, or consequential damages (See Section 11).
  • ✅ If you do not agree, please do not use our Services.

1.) Eligibility to Use the Services

To use our Services, you must meet all of the following requirements:

  • ✅ Be at least 18 years old (or have parental consent if under 18).
  • ✅ Have the legal right to enter into this Agreement.
  • ✅ Not be restricted or prohibited from using our Services under applicable law.
  • Important Notice If you violate these Terms, we may suspend or terminate your access to the Services.

2.) Account Registration & Security

You may create an account on our website. By registering, you agree to:

  • ✅ Provide accurate, complete, and up-to-date information.
  • ✅ Maintain the confidentiality of your login credentials.
  • ✅ Be responsible for all activities that occur under your account.
  • Important We reserve the right to suspend or delete accounts for any of the following reasons:
  • Red X Fraudulent activity
  • Red X Violation of these Terms
  • Red X Suspicious or unauthorized transactions

3.) Product Purchases & Payments

  • ✅ All purchases are fulfilled by Amazon FBA.
  • ✅ Payments must be completed at checkout using Shopify Payments, PayPal, or Amazon Pay.
  • ✅ We reserve the right to refuse or cancel any order for reasons including, but not limited to:
    • ● Product unavailability
    • ● Pricing errors or misrepresentation
    • ● Suspected fraud or unauthorized transactions
  • Important
    ALL SALES ARE FINAL – NO RETURNS ACCEPTED.
    Refunds are only issued for defective or incorrect products.

4.) Shipping & Delivery

  • ✅ Orders are fulfilled by Amazon FBA and typically ship within 3–5 business days (Standard) or 1–2 business days (Expedited).
  • ✅ We only ship within the U.S. (No international shipping).
  • ✅ Tracking information will be provided once your order ships.
  • Important Notice Lost or Delayed Orders:
    If your package is marked “delivered” but not received, please check with your local carrier before contacting us.

5.) Refunds & Returns Policy

  • ✅ Due to the nature of our products, we do NOT accept returns.
  • ✅ Refunds are only issued for:
    • 🔴 Damaged or defective products (photo proof required).
    • 🔴 Incorrect orders due to fulfillment errors.
    • 🔴 Lost packages confirmed by the carrier.

To Request a Refund: 📧 Email: support@ketosmokeseasoning.com with:

  • ✅ Order number
  • ✅ Photos of damaged/incorrect items
  • ✅ Brief description of the issue

Approved refunds are processed within 5–7 business days.

6.) Intellectual Property & Website Use

  • ✅ We reserve the right to modify or discontinue services at any time.
  • ✅ If our website is unavailable due to technical issues, maintenance, or force majeure, we are not liable for any inconvenience or losses.
  • Important Notice Unauthorized use of our intellectual property may result in legal action.

7.) Third-Party Links & External Services

  • ✅ Our website may contain links to Amazon, Shopify, and social media platforms.
  • ✅ We are not responsible for third-party websites, their privacy policies, or transactions.
  • Pin Notice Please review third-party policies before using their services.

8.) Acceptable Use Policy

By using our Services, you agree NOT to:

  • Warning Violate any laws or third-party rights
  • Warning Abuse, harass, or defraud other users
  • Warning Attempt to hack, scrape, or modify our website
  • Warning Violations may result in account termination and legal action.

9.) Service Interruptions & Modifications

  • ✅ We reserve the right to modify or discontinue services at any time.
  • ✅ If our website is unavailable due to technical issues, maintenance, or force majeure, we are not liable for any inconvenience or losses.

10.) Dispute Resolution & Binding Arbitration

  • ✅ All disputes must be resolved through arbitration, not court.
  • ✅ No class action lawsuits are allowed.
  • ✅ This Agreement is governed by the laws of [Your State], U.S.
  • Pin Venue: All disputes must be handled in [Your State].
  • Important Opt-Out Option: You may opt out of arbitration within 30 days of accepting these Terms by sending a written request to support@ketosmokeseasoning.com

11.) Limitation of Liability & Indemnification

Keto Smoke Seasoning is not responsible for:

  • ✅ Misuse of our products or allergic reactions.
  • ✅ Shipping delays caused by carriers.
  • ✅ Lost profits, indirect damages, or third-party claims.
  • Important Maximum Liability: Our total liability for any claim is limited to the amount paid for your order.

12.) Changes to These Terms

  • ✅ We may update these Terms at any time.
  • ✅ The latest version will always be available on our website.

13.) Contact Information

For any questions regarding these Terms, contact us at:

  1. Email: support@ketosmokeseasoning.com
  2. Business Address: [Your Address Here]
  3. Phone: +1-XXX-XXX-XXXX (to be updated)